Privacy Policy

We’re committed to protecting the privacy of every customer who visits our website on
www.bestdress2impress.co.uk. We’ve written this policy to help you understand how we use and
protect the information that you provide to us.

Best Dress 2 Impress is the data controller of the information that you provide when requesting an
appointment via our website. Should you require further information about your data please contact
us at sharon@bestdress2impress.co.uk.

The purpose of this Policy is to set out the manner in which we may collect and use personal
information that you share with us. By using our website you therefore consent and agree for us to
use your information in accordance with this policy.

Please ensure you read the terms and conditions set out in this policy.

1 Use of your personal information

1.1 When you register and/or use this Website:

(a) You may be asked to provide your name, email address and telephone number so that
we can contact you to provide information and/or make appointments. We do not ask you
for any credit card details and we don’t process payment via the Website;

1.2 We do not monitor or record any calls for any purposes.

1.3 We may use any information that you provide to us or that is obtained by us with your consent
to enable us to provide you with information about our products and services including special
offers, discounts, sample sales which we consider may be of interest to you by any of the
following methods:

(i) email;
(ii) telephone;
(iii) SMS text messages and other electronic messages such as picture messaging;
(iv) post; and/or
(v) social media.

1.4 For details on how to ask to be removed from our mailing list, please refer to clause 4 of this
policy.

2 Disclosure of your information

2.1 We do not share your information with any other organisations.

2.2 We will not process your personal data with any organisations within or outside of the EEA.

3 Crime prevention

We may have to disclose any information and/or data relating to you, to the police or any
regulatory or government authority in response to any requests to which we are legally
required. This is to comply with their requests in connection with investigations of any
suspected illegal activities.

4 How can I have my details removed from the Best Dress 2 Impress mailing list?

We may have your contact details from established UK wedding organisers to enable us to
supply you with information about our services and special offers. Should you no longer wish
to be contacted by us, you may opt-out by following the instructions that are included in our
email.

5 Cookies

5.1 A cookie is an element of data that a website can send to your browser, which may then store
it on your system. They allow us to understand who has visited particular pages and to
determine the most popular areas of our website. Non-personal information such as browser
type, operating system and domain names, may also be collected during your use of our
website and this information may be used by us to measure the number of visitors to the
website. Unless you have indicated otherwise our system will issue cookies to your computer
when you log on to the website.

Disabling cookies

5.2 If you would like to ensure that non-essential cookies are not placed on your computer,
please follow the steps outlined in clause 5.3. This will not remove the current cookies placed
but will ensure that no further non-essential cookies are placed on your browser during your
visit to the website. Please be aware that this will mean that you lose some functionality on
the website and it may not possible to view certain pages.

5.3 It is possible on most browsers to request that your computer does not accept cookies or that
you are notified if a website tries to put a cookie on your computer. The actions you should
take will depend on the type of internet browser your computer uses.

Your consent to cookies

5.4 By agreeing to this policy you consent to the use of cookies by us as described in this policy.
If you wish to find out more about cookies, please click on this link www.aboutcookies.org
(we are not responsible for the consent or functionality of external websites).

6 IP address

Your browser also generates other information, including which language the website is
displayed in, and your Internet Protocol address (“IP address”). An IP address is a set of
numbers which is assigned to your computer during a browsing session whenever you log on
to the Internet via your internet service provider or your network. Your IP address is
automatically logged by our servers and used to collect traffic data about visitors to our
website.

7 Security

7.1 We treat all information in the strictest of confidence and we will endeavour to take all
reasonable steps to keep your personal information secure. However, the Internet is not a
secure medium and we cannot guarantee the security of any data you disclose online. You
accept the potential security risks of providing your information online over the Internet and
we cannot be held responsible for any breach of security unless it is due to our negligence.

7.2 We do not process any payment via our website or by telephone.

8 Your rights in respect of your data

8.1 You have the right to know what personal information we hold about you and you are entitled
to ask us:

(a) About what personal data we collect, who we share it with, and how long we store it for;
and

(b) To delete, correct or update the personal data we hold about you.

8.2 If you would like to do any of the above (stated in 8.1) or have any other questions about the
data we hold about you, please contact us at sharon@bestdress2impress.co.uk.

8.3 If you are unhappy about the way in which we store or process your personal data, please
contact us at sharon@bestdress2impress.co.uk. You are entitled to make a complaint to the
Information Commissioner’s Office. Details about the Information Commissioner’s Office can
be found at https://ico.org.uk/.

9 Other websites

Please be aware that our website may contain links to other websites. These websites are
outside of our control and are not covered by this policy. If you access other websites using
links via our website, we are not responsible for the data policies or procedures or the content
or functionality of the linked websites.

10 Mailing practices

10.1 We do not modify the headers of any message in such a way that purposefully makes the
origin of the message unclear.

10.2 All undeliverable addresses are removed from all future mailings after a bounce-back
messages or failed delivery.

10.3 All mailings provide clear and simple to follow instructions for opting-out of future mailings and
all subscribers will be removed.

10.4 Information submitted to us is only available to the business owner managing this information
for the purposes of contacting prospective customers to promote the business and send
offers.

10.5 If you receive an email message that you think is spam, which is sent from or on behalf of
Best Dress 2 Impress, please inform us by forwarding a copy to us at
sharon@bestdress2impress.co.uk and we will investigate the matter.

11 Contacting us

If you have any questions about this policy please email sharon@bestdress2impress.co.uk.

12 Changes to this Policy

12.1 We review our policy regularly and we may amend and update it from time to time. Any
changes in the future will be posted to our website or via email.

12.2 All queries and/or requests relating to the use of your information by us, should be addressed
to sharon@bestdress2impress.co.uk.

12.3 This policy was last updated on 6 June 2018.

Find Us

Phone: 07850 644 600 (10am to 10pm)
Phone: 0208 527 7892 (11am to 4pm)
Email: sharon@bestdress2impress.co.uk
Address: 505 Hale End Road Highams Park London E4 9PT

Request An Appointment

To arrange an appointment please email sharon@bestdress2impress.co.uk, or call, text or WhatsApp 07850 644 600

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